Head of Building Operations

TDS Commercial Ltd is a busy commercial laundry seeking an organised and proactive Operations Manager to assist with the day-to-day running of the business. This is a varied role combining operational management, administration, customer service, and health & safety responsibilities. The successful candidate will play a key role in ensuring the efficient, safe, and effective operation of the business. The role is primarily office-based, Monday to Friday, with occasional travel to sites. Key Responsibilities Oversee the daily operation of the laundry floor, ensuring productivity, quality, and service standards are maintained. Supervise and support laundry staff, providing guidance and ensuring workloads are effectively managed. Conduct customer stock takes and maintain accurate inventory records. Order and manage chemicals, consumables, and other operational supplies. Prepare customer invoices and reconcile payments. Coordinate staff holiday requests and maintain adequate staffing levels. Plan and manage driver schedules and delivery logistics. Maintain accurate operational and administrative records. Ensure compliance with company policies and procedures. Health & Safety Responsibilities Promote and maintain a strong health and safety culture throughout the workplace. Carry out regular workplace risk assessments and implement appropriate control measures. Review and update risk assessments as required. Ensure safe handling, storage, and use of laundry chemicals and cleaning products. Conduct routine health and safety inspections and address any identified hazards. Investigate incidents, accidents, and near misses, ensuring appropriate reporting and corrective actions are taken. Ensure staff receive relevant health and safety training and follow safe working practices. Maintain health and safety documentation and ensure compliance with current legislation. Skills & Experience Required Previous experience in a supervisory, operations, or administrative role. Strong organisational and time-management skills. Excellent communication and customer service abilities. Experience in stock control, purchasing, invoicing, and general office administration. Knowledge of health and safety requirements and experience carrying out workplace risk assessments. Ability to manage multiple priorities in a fast-paced environment. Good IT skills, including Microsoft Office and business management systems. A proactive, hands-on approach with strong problem-solving skills. Full UK Driving License. Previous experience of driving vans would be beneficial but not essential. Ability to work independently with minimal supervision and using your own initiative. Willingness to go through an external security check. More details can be provided during interviews. What We Offer A varied and rewarding role within a supportive team environment. The opportunity to play a key role in the success of the business. Competitive salary based on experience. Ongoing training and development opportunities. If you are an organised and motivated individual with strong operational, administrative, and health & safety experience, we would love to hear from you. Please include a cover letter with your application. Pay: £30,000.00-£40,000.00 per year