Development and Operations Administrator

Do you have a background working in the care sector? We are a charity that truly puts the people we support at the heart of everything we do, and our commitment to excellence is reflected in our Investors in People Gold accreditation, which we’ve maintained for 12 years. The Head of Operations manages the Area Manager Team with a broad yet detailed oversight on service delivery across all provisions. With an organisation-wide focus, you will work closely with colleagues who oversee Quality, Positive Behaviour Support (PBS), Development, HR and Finance. Provide decisive and clear leadership to your Area Managers and across the wider organisation Ensure that Bethphage’s services are managed and delivered in accordance with regulatory, legislative, and contractual requirements, as well as our values and vision for future development Ensure policies and procedures are implemented and adopted across the charity Ensure compliance with Safeguarding policies Ensure absence and performance management is dealt with across the operations team Monitor the external landscape for emerging themes and changes in government policies The Head of Operations is an essential member of the Executive Management Team (EMT), working effectively with the other five EMT members to develop the business strategically and continue to provide relevant, excellent, outcome focused service provision; Demonstrable experience working in the care sector working with people with disabilities Experience of leading and delivering projects A track record of working with local authorities, commissioners and families Driver with own vehicle (you must have or be willing to get business class insurance) We uphold equal opportunity principles and challenge bias at every stage, partnering only with organisations that share our commitment to integrity, diversity, equity, and inclusion. Hire Purpose is also proudly a B Corp certified business that has met B Lab UK’s high standards of social and environmental performance, transparency, and accountability.