Internal Sales

Internal Sales Newbury, Office Based £26,000 - £28,000, salary plus £400 per month in bonuses Monday - Friday (earlier finish on a Friday)  Love sales, but not the idea of relentless cold calling? This role offers the best of both worlds: account management, customer service and genuine sales opportunities, without being a high-volume call centre role. You will have real customers to manage, opportunities to follow up, quotes to convert and accounts to develop. You will also have the chance to learn a specialist product range and become a trusted point of contact for customers across a wide range of industries. The Company We are working with a leading UK manufacturer, who due to business growth is looking to recruit a passionate sales and service professional. With investment being made across the business and ambitious plans to increase sales, this is a great opportunity to join a company where your work will genuinely make an impact. This is a down-to-earth, team-focused environment. It is not overly corporate, and the business is looking for someone who enjoys being part of a close team, is comfortable picking up the phone, and wants to grow with the company. The Role As an Internal Sales you will manage and grow a defined customer account base, working with existing customers, lapsed accounts and new prospects to generate sales, follow up opportunities and build long-term customer relationships. You will be speaking with customers by phone and email, understanding their requirements, recommending suitable products, following up quotations and ensuring orders are processed smoothly. Key Responsibilities Manage and develop a defined customer account base Proactively contact existing, lapsed and prospective customers by phone Follow up quotations, enquiries and samples to convert opportunities Re-engage dormant or lapsed accounts Identify upsell and cross-sell opportunities across the product range Understand customer applications and requirements Ask the right questions to ensure the correct product specification Prepare and follow up customer quotes Process orders accurately on the internal system Maintain accurate customer notes, call records and opportunities in the CRM system Manage a structured follow-up pipeline Work towards agreed sales targets and KPIs Collaborate with operations, logistics and technical colleagues to ensure smooth order fulfilmentThe candidate We are looking for someone with energy, resilience and a genuine interest in sales. You do not need industry experience, what matters most is your attitude, commercial awareness and ability to build rapport with customers. Experience Internal sales Telesales/ SDR, BDE roles Sales account management B2B sales Trade sales Customer account management Sales support with proactive calling Industrial, construction, manufacturing, wholesale or distribution salesYou Will Need Previous sales experience is important Confidence speaking with customers over the phone A proactive and organised approach Strong follow-through and attention to detail The ability to ask good questions and listen properly Commercial awareness and an interest in hitting targets Confidence learning technical products and applications A team-focused approach Reliability and consistency A willingness to work from the Newbury office full timeWhat We Offer Basic salary of £26,000 - £28,000 Commission and bonus structure Full product and application training A warm account base to develop Opportunity to work with existing, lapsed and new customers Support from experienced sales, technical and operations colleagues Clear targets and performance expectations A friendly, supportive team environment Long-term opportunity to grow with the businessInterested? Please click ‘apply’ today