Team Lead

We are seeking an experienced On‑Site Deployment Lead to support a large‑scale IT Desktop Refresh programme. The role leads day‑to‑day on‑site deployment activity, managing engineers and execution during rollout waves, and providing clear reporting into a central project team contact. This is a hands‑on, delivery‑focused role requiring strong on‑site leadership and issue resolution capability.

Key Responsibilities

• Lead and control on‑site desktop refresh deployment activity
• Coordinate and direct deployment engineers and rollout partners
• Act as primary on‑site authority during deployment windows
• Oversee device swaps, user handovers, and decommissioning
• Track progress, exceptions, and quality issues
• Provide daily status reporting to the central project team
• Escalate risks, blockers, and failures promptly

Required Experience

• Leading on‑site IT deployments or desktop refresh projects
• Strong end‑user computing (EUC) knowledge
• Experience managing engineers or deployment teams
• Excellent coordination, reporting, and escalation skills
• Comfortable working in fast‑paced, business‑critical environments
• Asset management or ITSM tooling exposure
• PMO / Prince2‑aligned delivery environments

At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values ‘Honesty, Integrity and Pragmatism’. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.