Major Incident Client Relationship Manager

Marks Consulting Partners are currently looking for a Major Incident Client Relationship Manager to work with one of our Emergency Accommodation client in Watford. Requirements * Attend incidents when required * Work professionally with clients and affected individuals * Remain calm and empathetic in sensitive situations * Gather feedback from clients to improve services * Monitor trends and provide insight to the wider business * Report on pipeline activity and client engagement What you’ll need * Strong communication and interpersonal skills * Good judgement and problem-solving ability * Experience in a client-facing or stakeholder role * Commercial awareness (or willingness to learn) * Ability to stay calm and organised under pressure Marks Consulting Partners specialise in contract and permanent recruitment of technical property staff for the public sector including housing associations, local authorities, and related private sector companies. We do not advertise all of our vacancies so please give us a call and register with us to be notified of all suitable roles