Key Account Coordinator / Specialist – Seafreight

Key Account Coordinator / Specialist – Seafreight Birmingham £33,000 Company Profile Key Account Coordinator required for a well-established and successful SME freight forwarding business. This is an excellent opportunity for an experienced Deep Sea Import Operator to join a supportive and professional environment, take on a varied role and develop their career while managing a key customer account. What’s on offer? * Office Based * 25 Days Annual Leave plus Bank Holidays * Twice-Yearly Discretionary Bonus * Enhanced Pension Scheme * Health Scheme Benefits * Comprehensive Handover & On-the-Job Training What will you do as a Key Account Coordinator? * Manage and coordinate Deep Sea Import shipments from booking through to delivery * Complete and control UK Import Customs Declarations * Create and manage IPAFFS notifications and CHEDs where required * Coordinate with customers, suppliers, shipping lines, hauliers and internal operational teams * Monitor vessel schedules, shipment progress and ETA changes, providing timely updates * Maintain accurate operational, customs, costing and billing records * Review commercial invoices, packing lists, bills of lading, commodity information and origin data What do you need as a Key Account Coordinator? * Previous experience in Deep Sea Import Freight Forwarding is essential * Practical experience of completing and controlling UK Import Customs Declarations * Experience reviewing and processing shipment and customs documentation * Ability to manage multiple live shipments and competing deadlines * Confident and professional customer communication skills * High level of accuracy and attention to detail Job ID: 11278