Contract Manager
About the role
Contract Manager
West London – Full Time
£50,000 + Car Allowance
We are currently recruiting for an experienced Contract Manager to oversee the delivery of facilities management services across a client portfolio in West London.
This is an excellent opportunity for a commercially minded and customer-focused Contract Manager with a strong background in facilities management, contract performance and client relationship management.
Key Responsibilities:
* Manage the day-to-day delivery of facilities management contracts.
* Ensure service delivery meets contractual obligations, KPIs and SLAs.
* Develop and maintain strong client and stakeholder relationships.
* Manage operational teams, subcontractors and suppliers.
* Monitor contract performance, budgets and financial targets.
* Drive service improvements and operational efficiencies.
* Ensure compliance with health & safety legislation and statutory requirements.
* Oversee both hard and soft FM service delivery.
* Identify opportunities for additional business and contract growth.
* Produce regular performance reports and attend client review meetings.
Essential Experience:
* Previous experience in a Contract Manager or Senior Facilities Management role.
* Strong experience managing FM contracts and client relationships.
* Good understanding of hard and soft services.
* Proven experience managing budgets, financial performance and KPIs.
* Strong commercial awareness and supplier management skills.
* Excellent communication, leadership and organisational abilities.
* Good knowledge of health & safety and statutory compliance.
Desirable:
* IWFM/BIFM qualification.
* IOSH or NEBOSH qualification.
* Experience managing multi-site or large-scale FM contracts.
* Strong understanding of M&E services and building maintenance.
* Experience with CAFM systems and contract reporting.
If you are an experienced Contract Manager looking for your next challenge and have a proven track record in facilities management, we would love to hear from you
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