IT Support Technician Apprentice

A mixed comprehensive school requires someone passionate about technology and seeking their 1st role within the IT industry. As an IT Apprentice, you will provide the technical support for all the school’s IT equipment including computers, software and associated peripherals. KEY DUTIES – * To provide the technical support for all the school’s IT equipment including computers, software and associated peripherals * To work with service providers in the deployment of hardware and software required by the school * Daily monitoring of the network and servers, backup processes and anti-virus protection and firewalls to ensure network availability * To monitor the IT helpdesk and prioritise and respond accordingly * To update and maintain documentation such as logs and audits as part of administrative procedures * To prepare and install resources and be available to provide support for teaching and learning and school events * To perform the maintenance, development and update of the school website, intranet and managed learning environment and intranet * To provide general maintenance or repairs and updates of computer equipment and associated software and arrange repairs to faulty computer equipment and associated peripherals * To train where appropriate, teacher and support staff in the use of hardware or relevant software * To undertake such other duties as required by the Head teacher commensurate with the grading of the post * To uphold the school’s policies and procedures regarding the safeguarding of all young people, equal opportunities and health and safety CANDIDATE REQUIREMENTS * Independent skills * Team work skills * Organisational skills * Good written and oral communication skills * Self-Motivated