General Manager

General Manager
Location: Dagenham, East London
Reports to: Regional Head of Operations
Hours: 40 hours per week on a rota basis

Salary

• 70,000 + Bonus

Description

My client, a fast-growing UK residential investment management business, is looking for a General Manager to lead the onsite team at a build to rent development in Dagenham.

You will take full ownership of the scheme, overseeing lettings, property management, customer service, facilities and health and safety. Key responsibilities include:

• Managing the operating budget, rent collection, arrears and ancillary income, and reporting on financial performance
• Leading, recruiting and developing the onsite team
• Driving occupancy, rental growth and resident satisfaction
• Ensuring the building is maintained to a high standard and all statutory compliance is met
• Building a strong resident community through events and local partnerships
• Leading ESG and social value initiatives

About You

• At least 3 years in a leadership role within build to rent or a similar residential sector (hospitality, PBSA, serviced apartments)
• Strong commercial awareness and experience managing P&L
• A genuine customer service focus and the confidence to lead a motivated team
• Propertymark, IRPM Level 3 or IOSH qualifications are desirable
• Based within 30 minutes' drive of the scheme and able to cover on-call duties