Administrator - Damp and Mould

Administrator - Damp & Mould Team Contract: Temporary / Interim (3-6 months) Rate: Competitive We are seeking an organised and proactive Administrator to support a busy Damp & Mould Team within a housing organisation. Key Responsibilities: * Handling incoming telephone calls and email enquiries from tenants and residents. * Scheduling inspections, surveys, and remedial works with residents and contractors. * Updating and maintaining housing management systems with accurate case information. * Inputting, monitoring, and tracking damp and mould records and compliance data. * Liaising with surveyors, contractors, and internal departments to ensure appointments are completed. * Producing reports, correspondence, and general administrative documentation. * Providing excellent customer service and keeping residents updated on the progress of their cases. Requirements: * Previous administrative or customer service experience. * Strong data entry and IT skills, including Microsoft Office. * Excellent communication and organisational abilities. * Ability to manage multiple priorities in a fast-paced environment. * Experience within social housing, repairs, maintenance, or property services would be advantageous