Relationship Director, Real Estate & Housing

LOCATIONS: Birmingham

SALARY: Starting from £85,493

HOURS: Full-Time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.

What you'll be doing

We're passionate about looking after our customers. Are you? If so, we could be a great fit!

We have an exciting opportunity for a Relationship Director to join our highly successful Real Estate & Housing Team within Commercial Banking Coverage providing outstanding support for businesses within the Real Estate SME sector across the Midlands and Northwest.

You'll manage a defined portfolio of SME client relationships within the Real Estate sector, delivering a great client experience, whilst identifying opportunities to grow income, balance sheet & market share.

Working in partnership with the Client Relationship Team, you'll build powerful internal & external networks to bring the whole bank to the client. Most of your time will be taking care of existing clients (allowing time for preparation and follow up), prospects and introducers.

In this role, you'll be accountable for:

• Growing income, balance sheet and client numbers, whilst also managing any associated risks.
• Managing a portfolio of client relationships with a focus on the Real Estate sector.
• Identifying client needs and developing client strategies to meet those needs, leveraging product, coverage and support teams where relevant. Undertaking lending assessments and implementing appropriate client solutions.
• Responding to client's key moments of truth including lending which cannot be fulfilled by the Client Relationship Team.
• Ensuring the balance between risk and reward is effectively managed ensuring that all lending and contingent liabilities meet the Bank's asset quality and policy requirements.
• To be seen as the "go to" banker in their geographic area of responsibility. Maintaining a high profile with external influencers and the local business community to achieve the Bank's stated aim of being the best bank for clients.
• Creating and utilising an effective partnership with pooled support in the Client Relationship Team.
• Positively promoting the Bank's image and working closely with Business Development, Product Partners and others to develop new business opportunities.
• Ensuring activities comply with internal and external polices (including credit), asset quality, standards, reporting, legal, statutory and/or regulatory requirements.

Why Lloyds Banking Group

From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge and can match our pace. People who love to push boundaries, make change happen and challenge the status quo. Sound like you?

What we're looking for

• Highly proficient at building and maintaining positive relationships with external professionals.
• Specialist credit and real estate sector knowledge along with a track record delivering excellent client experiences. We're ideally seeking at least 3 years of proven experience.
• Experience winning new clients, growing business and delivering results.

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies