Claims Handler

Claims Handler – Bristol (Full Time) About the Role Join a growing claims team handling pre‑litigated matters from first notification through to resolution. You’ll manage your own caseload, support insured professionals, and work closely with insurers to deliver a high‑quality, efficient claims service. Key Responsibilities * Manage a varied caseload, reviewing cover, investigating claims and advising insureds. * Negotiate settlements within delegated authority. * Support insured professionals in responding to complaints and claims. * Meet SLA and KPI standards for both internal and insurer requirements. * Maintain accurate case records on the case management system. * Prepare reports for insurer clients. * Identify trends and risks and escalate where needed. What You’ll Bring * Claims handling experience with good technical understanding. * Confident communication and relationship‑building skills. * A proactive, commercial approach with the ability to prioritise effectively. * A collaborative mindset and commitment to high‑quality service delivery. * Strong attention to detail and confidence using case management systems. Location Based in Central Bristol within easy reach of the train and bus links. This is a hybrid role where you can work 3 days remotely, and required to work 2 days in the office. Culture & Benefits You’ll join a supportive, inclusive team that values diverse thinking and flexible working. A comprehensive benefits package is included, covering wellbeing, financial rewards, work–life balance and professional development. A competitive salary is on offer for the role. Please click on apply, or contact Lucy at Pertemps for a confidential chat about the role