IT Asset Configuration Specialist

Job Description hackajob is collaborating with Bet365 to connect them with exceptional professionals for this role. \We’re one of the world’s leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers in 26 languages. \This offers employees a wealth of growth opportunities, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our global worldwide. \With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe (750,000), we handle over 6 million requests daily and process more than 1.5 million bets per hour at peak. \As an IT Support Specialist, you will provide expert tech support to our Directors and senior leaders, ensuring they stay connected and productive. \You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. \At times, you may also support the wider Business alongside 2nd and 3rd line support teams. \An on-site presence and travelling to other locations will be required. \Expertise in Windows 11 and Microsoft Office 365. \Hands-on support for PC, Mac, iOS, and Android. \Knowledge of anti-virus and security software. \Experience with Teams, Zoom, and video conferencing. \Diagnosing and resolving hardware and software issues. \Identifying and implementing technological advancements to drive operational efficiency and continuous improvement across IT systems. \Managing workplace tech, including audio and visual setups. \Escalating to 3rd line support while keeping ownership of the issue. \Maintaining an accurate asset inventory. \By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Notice - \If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.