Head of Operations 3pl

Role Overview Our client, a growing third-party logistics (3PL) provider operating within the non-food sector, is seeking an experienced Head of Operations to lead and optimise multi-site warehouse and logistics operations. managed a budget of 35 million or more ! Will be responsible for both transport and warehouse operations! This role carries full accountability for operational performance, service delivery, cost control, and people leadership across a diverse customer portfolio. The successful candidate will drive operational excellence, standardisation, and continuous improvement while ensuring high service levels in a fast-paced, contract logistics environment. Key Responsibilities Operational Leadership * Provide strategic and hands-on leadership across multiple non-food 3PL operations * Ensure consistent service delivery in line with customer SLAs and contractual requirements * Drive standard operating procedures and best practice across all sites Performance & Continuous Improvement * Lead productivity, cost efficiency, and quality improvement initiatives * Use KPIs to monitor performance across labour, throughput, accuracy, and cost * Champion Lean, CI, or operational excellence methodologies