In-Room Dining Coordinator

As In-Room Dining Coordinator, you will be the thoughtful link between our guests and the culinary world of Cambridge House, bringing the art of hospitality to the comfort of the rooms. From a warm and welcoming voice on the telephone to the seamless coordination of each order, you will ensure every experience feels personal, considered and effortlessly delivered. Guided by intuition, genuine care and a natural instinct for making people feel at home, you will approach every request with warmth, discretion and impeccable attention to detail.

Key Responsibilities:

• Welcome guest calls and requests with warmth, professionalism and attentive listening, creating a sense of ease from the very first hello.

• Coordinate food and beverage orders with culinary and the wider House team, ensuring accuracy, timely delivery and impeccable presentation.

• Develop a thorough knowledge of our menus, ingredients and beverages, offering thoughtful recommendations and accommodating dietary requirements and personal preferences.

• Work collaboratively with Front Office, Housekeeping and other House team members to coordinate guest amenities, special occasions and individual requests.

• Maintain impeccable standards of telephone etiquette, accuracy, presentation, confidentiality, food safety and hygiene, ensuring that every detail reflects the care and character of Cam...