About the role
We are looking for a Scheduler / Planner to work within Social Housing. You must have Scheduling experience with a similar sector repairs & maintenance. Working as part of a team in a busy environment assisting the team to schedule and plan works
Responsibilities
* Providing customer service to residents and customers.
* Arranging appointments for residents with Trades people in a cost effective and organised manner.
* Dealing with queries from residents, changing appointments.
* Rescheduling appointments using our planning tools.
* Logging current jobs onto our job management system/database.
* Working with Supervisors and trades people to organise and schedule work.
Salary: £31,600 per annum
31 Days paid holiday
Hybrid working - 2 days from home / 3 days in the office
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