Senior Clinical Case Manager

Company Description Care à la Carte is a trusted domiciliary care provider supporting adults across London to live safely, comfortably, and independently at home. Established in 1994, the organization is one of London’s longest-standing independent live-in care agencies, with a reputation built on more than 30 years of high-quality care. Led by Registered Manager Jessica Lazarus, an HCPC-registered physiotherapist, the service combines clinical expertise with compassionate, person-centred care, including careful planning, risk assessment, medication management, and mobility support. Care à la Carte is regulated by the Care Quality Commission (CQC), rated “Good” in all categories, and is a member of the United Kingdom Home Care Association (UKHCA), reflecting its commitment to high industry standards. The Clinical Care Manager is a full-time, on-site role based in London, overseeing clinical and care delivery for adults receiving domiciliary and live-in care. This is a varied, client-facing role working closely with clients, families, care staff and health professionals. Assessing client needs and developing person-centred care plans Supervising and supporting care staff Ensuring high standards in line with CQC and UKHCA guidance Monitoring clinical risk, medication safety, mobility and falls prevention Maintaining accurate records and supporting quality improvement Experience with older adults or in community/ward/home-care settings. Strong time management skills with the ability to prioritise work on a variety of projects simultaneously. Confident working independently while collaborating within a small office team. Compassionate, professional individual with the ability to build strong, trusted relationships with our clients and care staff. Comfortable using or learning how to use digital care systems and maintain electronic records.