Night Manager (Fixed Term - 1 Year)

Be Yourself Be a Bold Team Player Be Leonardo

Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
Once youre part of the team, youre part of the Leonardo community of over 55 hotels across the UK & Ireland!
The Night Manager will direct the strategic initiatives and objectives of the Front Office department, as well as managing day to day operations through the engagement of the team. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.

As a Night Manager and a Head of Department, youll keep your department running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because youll be stepping into a busy role! Youll maintain positive guest engagement and keep team morale high whilst ensuring any issues are resolved. As a Head of Department, youll be carrying out Duty Manager shifts and inspiring our vibrant teams to exceed our guests expectations.

If youre our ideal Night Manager, you will:

Take responsibility for the safety and security of the hotel and our guests
Be a great motivator for your team: youll be proactively working on training and developing plans to keep your team working effectively
Implement new ways to maximise guest experience and satisfaction
Bring your positive attitude to work with you every day: youll be setting the tone for some of our guests stays at welcome and/or departure!
Ensure that the hotel is sufficiently stocked throughout the night and ready for business every morning
Please note this is a Fixed Term position for 1 Year.
Some of the perks our Night Manager (Fixed Term - 1 Year) could enjoy include:
Special rates on Leonardo Hotel rooms across the UK & Europe

Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops

Talent referral scheme

Thank You Week: from ice cream trucks to yoga classes and lots in between!

Wellbeing Calendar

Ongoing job-related training programmes with clear paths for progression

Were committed to creating a workplace where every individualregardless of background, identity, or lived experienceis welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us as a Night Manager (Fixed Term - 1 Year)?
We look after our colleagues just as well as we look after our guests. xwzovoh Our regular Learning Bites, Come Join Us Guest Care training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression youll be on track for a brilliant future in Hospitality!