Patient Advisor

We are a leading provider in the UK specializing in laser eye surgery, lens replacement, and private cataract surgery, with over 2 million procedures performed globally. Investing more than £600 million in cutting-edge clinics and technology, we offer personalized care and a wide range of vision correction solutions through our nationwide network of clinics, ensuring outstanding clinical outcomes and exceptional aftercare.

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We are currently seeking a Patient Advisor to join our dedicated team. If you are passionate about helping others and want to contribute to improving patients' lives with world-class eye care, we encourage you to apply and become part of our exciting journey.

Our Patient advisors are the face of Optical Express as they are often the first person the patient interacts with. Every day will bring something new, but your day to day role will involve:
Building relationships with patients and ensuring regular communication before and after treatment
Accurately maintaining customer records

Have heaps of passion for providing world-class customer service
Possess strong organisational skills
Can communicate clearly and articulately with a diverse range of people
Like to look presentable and well maintained
Are motivated and driven to succeed

Hours xwzovoh – Full Time – 40 Hours, must be available Saturdays
Salary – Competitive, bonus & benefits, full training will be given
A career at Optical Express is fulfilling, fun and rewarding. As an employee you can benefit from the following:
Competitive salary
Free and discounted optical products/procedures
Modern working environment with superb technology support
Genuine investment in your training and career progression