Customer Service Assistant

Are you someone who enjoys helping people, thrives on customer interaction and is looking for a role with no weekend work? Job Title: Customer Service Assistant Location: Alness (Office Based) Salary: £14.68 per hour Job Type: Temporary, Full time (Approx. 12 Weeks) The Opportunity Our client is looking for a Customer Service Assistant to join their team on a temporary project based in Alness. This is an excellent opportunity for someone who enjoys helping customers, has strong communication skills, and is looking to gain experience within a busy customer-focused environment. What’s on Offer Salary: £14.68 per hour Benefits: Weekly pay through the agency Working Pattern: Monday to Friday, 9 am – 4 pm Contract Length: Temporary assignment for approximately 12 weeks About You • Friendly, professional and customer focused approach • Organised with strong attention to detail • Comfortable handling a high volume of calls and enquiries • Able to work efficiently as part of a team in a busy office environment Key Responsibilities • Answer incoming telephone calls from customers • Assist with enquiries and requests relating to services • Provide accurate information and guidance in a professional manner • Record customer details and update relevant systems accurately Requirements • Previous customer service or telephone based experience • Strong communication and interpersonal skills • Good IT and data entry skills How to Apply: For any questions ahead of applying, contact Lauren at Global Highland