Account Manager

Account Manager £29,000 – £32,000 + Up to 10% Bonus Preston     Here at Service Care Solutions, we are looking for a proactive and relationship-focused Account Manager to manage the successful delivery of MSP, Master Vendor, and Neutral Vendor recruitment contracts. This is an office-based role with some UK Travel Required    In your role you will be responsible for providing excellent client service, managing supplier relationships, achieving KPIs/SLAs, and supporting clients with effective recruitment solutions.    Key Responsibilities  Manage client relationships and act as the main point of contact  Ensure contract KPIs and SLAs are achieved Oversee supplier performance, onboarding, and compliance  Produce client reports, business reviews, and management information  Resolve operational issues and escalations  Support contract growth and identify additional service opportunities  Deliver training and support on systems and processes  Work closely with internal teams, clients, and subcontractors  What We’re Looking For  Experience in account management, recruitment, MSP, or vendor management  Strong communication and stakeholder management skills  Ability to manage multiple priorities in a fast-paced environment.  Experience working with KPIs, reporting, and ATS/CRM systems  Commercially aware with excellent organisational skills  Willingness to travel to client sites when required  What We Offer  Competitive salary and bonus scheme  Career development opportunities  Supportive and collaborative team culture  If you’re passionate about delivering exceptional service and building strong client partnerships, we’d love to hear from you