Insurance Account Handler

Location: Fareham Salary: £ DOE + commission Hours: Monday - Friday 8.30am - 5pm (1 hour lunch), office based; hybrid working after probation, 3 days in the office, 2 days at home (Tuesday & Friday) Benefits: Ongoing training, 25 days holidays + bank hols (opportunity to buy more holiday), auto enrolment pension, great social team environment Aspire Jobs are working with a well-established and growing client in Fareham who are looking to recruit an experienced Insurance Account Handler to join their team. The Role You will manage a portfolio of clients, handling: * New business, renewals and policy adjustments * Client communications and relationship building * Market presentations to secure best premium and cover * Accurate documentation and system updates Occasional travel to other offices may be required, so a full driving licence and your own transport is essential. About You * Experience in a similar insurance account handler role * Background in personal lines or motor insurance (minimum) * Target-driven with a proactive sales approach * Comfortable handling both renewals and new business * Strong organisation and communication skills Key Responsibilities * Achieve new business and renewal targets * Proactively generate sales opportunities * Maintain high customer service standards (90%+ satisfaction target) * Handle complaints in line with FCA guidelines * Ensure renewals and documentation are processed accurately and on time * Build long-term client relationships (90% retention target)