Application Support Analyst – Fintech

Application Support Analyst – Fintech

upt to 30K

Quant Capital is urgently looking for an Application Support Analyst to join or well known Fintech50 client who produces software disrupting the wealth management market.

The Application Support role has come around due to an expansion and strategic change, the Support Executive will report in to the head of support and client management. This role offers the ability to move towards product management as well as platform ownership or business analysis within a short space of time.

The Support Analyst will be involved in:

• Support clients and processing of support tickets.
• Client Management
• Investigating and resolving queries where possible this could be data analysis, application issues or database related
• Testing new software functionality developed and assisting the quality assurance process.
• Account Management

This role allows rapid promotion to senior support and implementation roles as well as professional services. As a fintech company I am looking for Junior Analysts who like finance and technology, who wants tpo move up to team lead within a year.

I am looking for a client-facing and ambitious analyst with the skills in excel and SQL who likes financial services, ideally wealth management. The right Application Support Engineer will have the drive and focus to make a significant contribution to the delivery of products and services to a growing client base. They will have the opportunity to work in a friendly, collaborative environment on advanced projects that are important to clients and their businesses.

This is a great opportunity to work in a challenging, high profile role within a successful small company with blue-chip financial services clients. You will be working on interesting projects with highly experienced professionals. If you are passionate about delivering outstanding client service and want to take control of your own career progression then this role is for you.

Application Support Engineers / Analysts should have:

• Experience of Application/Software Support (ideally external clients & high call volumes)
• Excellent communication skills & telephone manner
• ideally some exposure to SQL
• experience of BI tools or salesforce is a plus
• keen and desire to progress within the company

This role suits a mid level or junior support Engineer with some experience looking to take responsibility within product management. The firm has a corporate feel but relies on entrepreneurship within its staff. It rewards on a pure merit basis with rapid progression actively encouraged. This team has a strong reputation in the market as breeding quick thinkers and adding real value to trading teams,

My client is based near Kingston in London

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