Customer Services Advisor (Hybrid) Part Time Temporary

Are you passionate about delivering exceptional customer service? As a Customer Service Adviser, you’ll be the first point of contact for our customers, providing friendly, efficient, and accurate support across a range of queries relating to all council services. A genuine passion for helping people
Previous customer service experience is essential
Comprehensive training and ongoing support
Opportunities for career progression
Flexible working options
Employee discounts and wellbeing initiatives
We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race.

30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service) Pro-rated for part time roles.
~ Flexible working including hybrid office/work from home arrangements  where the role allows . We have a good balance across our teams, retaining the benefits to work/life balance of working from home part of the week, with the collaborative and social benefits of working from the office 2-3 days per week
~ Membership of the Local Government Pension Scheme. Up to 6 months full sick pay and 6 months half pay dependent on length of service
~ Up to 4 weeks paid Paternity Leave
~ Access to Health & Wellbeing support
~ Cycle to Work Scheme
~ Lift share Scheme
~ Car Lease Scheme
~ Technology Benefit Scheme