Fleet & Plant Hire Coordinator

Salary

The following information aims to provide potential candidates with a better understanding of the requirements for this role.
Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry.
Location
Tipton
Our Company
Doocey Plant Hire is a core division of the Doocey Group, delivering high-quality plant and equipment solutions to support critical infrastructure, utility, and civil engineering projects nationwide. With a modern, well-maintained fleet and a commitment to operational excellence, we provide reliable, responsive, and compliant hire services to a wide client base which includes the wider Doocey Group. As a family-run business with over 40 years of industry experience, we are built on strong the Black Country values of professionalism, integrity, and a dedication to high standards. We operate in a fast-paced, performance-driven environment and are seeking individuals who share our commitment to quality, safety, and service.

The Role
As a Fleet & Plant Hire Coordinator, you will be responsible for managing the daily operations of equipment across Doocey Plant Hire, supporting both our internal construction projects and external customer hires. This role differs from a traditional plant hire environment, as you will coordinate plant allocation to meet the demands of our in-house construction teams alongside third -party clients.
The role involves managing equipment availability, prioritising internal and external requirements, arranging deliveries and collections and liaising with customers to fulfil their hire needs. You will ensure that all machinery is maintained, inspected and fit for use, while accurately tracking its location, utilisation and service status.
This role would suit someone who has progressed from a hands-on site-based plant role into a coordination or planning position.
Responsibilities
Coordinate the allocation of plant and fleet across internal construction projects and external hire customers, ensuring efficient utilisation
Manage all on/off hire processes, ensuring systems are accurately updated in line with operational activity
Arrange equipment deliveries, collections and exchanges, liaising with suppliers and transport to meet project and customer requirements
Act as a central point of contact for breakdowns, ensuring issues are logged and responded to within SLAs, while keeping stakeholders informed
Liaise with workshop staff and suppliers to coordinate repairs, servicing and maintenance of plant and fleet
Monitor and manage cross-hire equipment, reviewing usage and identifying opportunities to off-hire or optimise fleet efficiency
Maintain accurate fleet records, including inspections, handovers, tracker performance and compliance data
Coordinate with external suppliers to raise orders, resolve invoice queries and damage charges and escalate issues were required
Communicate regularly with Contract Managers and internal teams to provide updates on plant availability, breakdowns and operational status

The Person
Highly organised and detail-oriented
Proactive and decisive
Strong communicator
Resilient under pressure
Problem-solver
Commercially aware
Team-focused with a collaborative approach
Adaptable and flexible
Technical Skills & Experience
Experience working with plant in a construction, civil engineering or groundworks environment
Experience in a Fleet & Plant coordination, planning or hire role, ideally supporting live construction projects
Strong practical understanding of how plant is used on-site across different phases of work, with the ability to apply this to planning and allocation
Experience allocating plant and fleet to meet the demands of internal construction projects, balancing operational priorities alongside external hire requirements
Experience coordinating breakdowns and maintenance within time-critical, site-driven environments
Good understanding of fleet compliance, servicing schedules, inspections and plant safety requirements within a construction setting
Experience liaising with suppliers to resolve queries relating to hire, repairs and associated costs, including damage charges
Confident using plant/fleet management systems and maintaining accurate, real-time operational records
Qualifications & Training
A comprehensive knowledge of Microsoft Office software, especially Microsoft Word, PowerPoint and Excel
GCSEs Grade 9-4 or equivalent

Additional Information
Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics.
Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement.
By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. xwzovoh Your information will be stored securely and will only be shared internally as necessary.