Transport Planner

The Transport Planner is responsible for planning, optimizing and managing delivery routes to ensure that vehicles and drivers operate efficiently, safely and cost-effectively. The role focuses on reducing mileage, fuel consumption, transport costs and delivery times while maintaining high levels of customer service and meeting delivery schedules.

1. Route Planning and Optimization

* Plan and optimise daily delivery routes on regular basis.

* Allocate new customer deliveries to suitable routes based on capacity, location and customer delivery requirements.

* Use fleet management software (Samsara) to plan allocation of new customers, new routes to respective depots/sites.

* Update and maintain fleet management software (Samsara) on regular basis with vehicle registrations against their corresponding route IDs.

* Update fleet management software (Samsara) on a daily basis with route and sequence changes.

* Update and maintain Warehouse Management System (WMS) on a regular basis with all customer accounts with their correct route IDs and sequences.

* Update Warehouse Management System (WMS) on a daily basis with route and sequence changes.

* Review and adjust routes periodically for every depot/site to accommodate growth and to identify inefficiencies in the routes.

* Communicate/Respond to customer services team with delivery delays, route disruptions and other logistical issues and provide necessary solutions.

2. Bookings and Special deliveries

* Liaise with Booking teams to arrange deliveries and collections for special category of customers (Wholesalers/Specials Customers/Syri Customers/Supplier collections).

* Liaise with depot supervisors and arrange special transport and provide updated information to depots about bulk deliveries for specific customers.

* Liaise with booking team to re-arrange any failed deliveries.

* Provide proof of deliveries/temperature logs upon request to customers and relevant stake holders.

3. Reporting and Administration

* Prepare daily, weekly and monthly transport performance reports to correspond business KPIs.

* Maintain accurate route plans, delivery records and logistics data.

* Support transport planning projects and business improvement activities.

Essential Skills & Qualifications

* Strong organisational and time-management skills.

* Excellent geographical knowledge and route-planning ability.

* Good analytical and problem-solving skills.

* Ability to work under pressure and meet tight deadlines.

* Strong communication and teamwork skills.

* Good knowledge of transport operations, vehicle capacity and delivery scheduling.

* Competent in Microsoft Excel and data reporting