Customer Service Representative

Do you have a passion for customer service?
Job Title: Customer Service Representative
Location: Saffron Walden, Essex
Salary: £competitive DOE
Hours: Monday - Friday 9:00am - 5:30pm, 37.5 hours per week
Contract Type: Full time, permanent
Benefits: 25 days annual leave + Bank Holidays
Our client based in Saffron Walden, Essex is seeking an Customer Service Representative to join there team and help provide an outstanding service to their customers.
As Customer Service Representative you will be responsible for:
* Liaising with customers via telephone and email
* Preparing quotes
* Processing purchase orders on system
* Investigating queries and updating customer
* Updating customers of any delays with orders
* Advising customers on products
* General administration as required.
An ideal Customer Service Representative will have:
* Previous customer service experience
* Good IT skills including Microsoft Office
* Experience using CRM and order processing systems
* Excellent communication skills, verbal and written
* Good people skills.
Ideally you will have experience within a similar position. Interviews will take place in Saffron Walden, Essex, following a registration process by PureKat Consultancy Ltd. If we have not responded to your application within 3-5 days, unfortunately you have not been successful on this occasion, but please feel free to contact us for other opportunities. PureKat Consultancy is acting as an Employment Agency for this permanent vacancies and as an Employment business for temporary vacancies