Property Coordinator

With our headquarters in central Birmingham and teams across the UK, we’re a business built on collaboration. From operations to marketing to finance, our people work together to keep things moving and keep improving. We invest in our people, our tech, and how we work — because getting those right drives better outcomes for our clients, customers, and each other.What You’ll Be Doing

No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply.

• Support Property Managers in delivering excellent service across residential portfolios.
• Manage resident and stakeholder enquiries, escalating issues where required and maintaining accurate records.
• Prepare correspondence, raise contractor work orders, and coordinate insurance claims and key/fob requests.
• Monitor workflows, update property systems, and provide administrative support to ensure efficient portfolio management.
• Liaise with residents, contractors, and stakeholders to resolve queries and support day-to-day property operations.
• Conduct occasional site visits to build property knowledge and support service delivery.

What You Need to Succeed

• Strong administrative and organisational skills alongside attention to detail.
• Customer service excellence and your abilit...