Head of Enterprise Technical Services

Job Description

Please read the following job description thoroughly to ensure you are the right fit for this role before applying.

Interim Head of Enterprise Technical Services

Reading or Havant (Hybrid)6-Month Contract (Inside IR35)Competitive Day Rate

Overview

We're supporting a leading utilities organisation in the search for an Interim Head of Enterprise Technical Services to provide critical leadership during a period of transition.

This is a senior, Director-level role with end-to-end accountability for enterprise IT and OT services that underpin essential infrastructure. You'll play a key role in ensuring operational stability, resilience, and service continuity across a complex technology estate.

The Opportunity

This is a hands-on leadership assignment, not an advisory role. You will step in to lead from the front, taking ownership of live services and acting as the senior decision-maker during major incidents.

Key Responsibilities

• Own the day-to-day operation and resilience of enterprise technology services, including:
  • Cloud platforms
  • Infrastructure & datacentres
  • Networks & connectivity
  • End User Services
  • IT / OT integration
• Act as senior operational authority during major incidents
• Lead and manage senior Heads of Function across Cloud, Platforms, and End User Services
• Oversee a multi-supplier / SIAM operating model, ensuring performance and accountability
• Manage operational risk, service performance, and regulatory compliance
• Work closely with senior stakeholders across Technology, Security, Commercial, and Finance
• Ensure a smooth and structured transition to a permanent hire

What We're Looking ForEssential

• Proven experience operating at Director or Head-of level in enterprise environments
• Strong background in IT operations, infrastructure, and cloud services
• Experience in regulated, safety-critical, or high-availability environments (e.g. utilities, energy, telco)
• Track record of xwzovoh leading large-scale technical teams and senior leaders
• Experience owning major incidents and high-risk operational decisions
• Strong supplier and service management experience (multi-vendor environments)
• A hands-on, accountable leadership style

Desirable

• Experience in utilities or Critical National Infrastructure (CNI)
• Exposure to IT / OT convergence
• Experience working within SIAM or complex supplier ecosystems
• Prior interim leadership assignments

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.