Operations Director

Operations Director Permanent Position Essex Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a Housing Association, who are looking for a Operations Director based in Essex. Day to Day for Operations Director: Contract Delivery: Strategic leadership across day-to-day responsive repairs, voids, and minor works contracts, ensuring KPIs, SLAs, and customer satisfaction targets are consistently hit. Commercial Acumen: Full P&L responsibility, overseeing cash flow, cost management, and operational profitability alongside the commercial team. Client Relationships: Act as the key executive contact for housing associations and local authority clients, building long-term partnerships and managing framework performance. Safety & Quality: Drive a zero-harm, work-safe culture and maintain high standards of Health & Safety, compliance, and quality across all contracts. Leadership & Team Management: Direct and mentor a multi-tiered operational team, fostering a high-performance, collaborative culture. Planning & Reporting: Produce and present detailed progress and performance reports to the Board and client stakeholders. Technical Proficiency: Strong IT skills (MS Office, MS Project) with the ability to review operational schedules, programs, and resource planning.Benefits for Operations Director: Paid holiday plus bank holidays  Pension Scheme Hybrid workingPlease apply or contact Ryan Smart at Build Recruitment for further details. We'll take the time to understand your career history and motivations for a new role. We'll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. From there our commitment to you is all about being your career partner. We'll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking