Internal Sales Coordinator

Internal Sales Coordinator Job in New Milton

Our client is a well-established, family owned, and successful manufacturer based in New Milton. They specialise in product design and tooling, providing a complete end-to-end manufacturing service. They are looking for a motivated, enthusiastic, and highly organised Internal Sales Coordinator to join their team. This is an exciting and varied role for someone who enjoys communicating with customers, building relationships, and taking a proactive approach to developing sales opportunities.

Salary and Benefits:

* A salary of £28,000 - £31,000 per annum

* Working Monday to Friday 36 hours per week

* Onsite parking

* 25 days holiday plus Bank Holidays

* Pension contribution

Duties and Responsibilities:

* Managing incoming sales enquiries received via telephone, email and other communication channels

* Responding to customer enquiries promptly, professionally and efficiently

* Understanding customer requirements and providing relevant information to help progress potential sales

* Building and maintaining positive relationships with prospective and existing customers

* Ensuring all enquiries are recorded accurately and followed through to the appropriate next stage

* Revisiting previous enquiries and correspondence to identify opportunities that may not have progressed initially

* Maintaining regular communication with potential customers through telephone calls and professionally written emails

* Preparing engaging follow-up emails to encourage further discussion and generate interest

* Assisting with the preparation and delivery of marketing campaigns to generate new enquiries and sales opportunities

* Providing feedback to the marketing team on customer responses, enquiries and campaign performance

* Supporting email marketing and customer communication initiatives

* Maintaining accurate customer information, enquiry records, and sales data

Minimum Skills and Experience Required

* Excellent communication skills

* Attention to detail

* Strong organisational skills

* A proactive approach

* Good written skills

* Customer-focused attitude

* IT proficiency and comfortable using Microsoft Office, email systems, spreadsheets, and CRM

* The ability to work effectively with colleagues, particularly within the sales and marketing functions

This Internal Sales Coordinator job in New Milton would suit candidates from a commercial internal sales, sales administration, and customer service background