Senior School Admissions Officer

Type of Contract: Permanent
Full-Time, 40hrs per week
Changing lives through education.
You will be expected to contribute to the overall effective service delivery by providing information, advice and guidance to other colleagues to ensure a high-quality admissions service is always provided to applicants and other stakeholders.

Maintain a thorough knowledge of the GBS admissions policy, including assessment, selection and entry criteria.
Ensure accurate input of applicant related data by the team and correction of applicant data to support statutory reporting requirements e.g. HESA Data Futures.
Provide information, advice and guidance on course options to applicants verbally and in writing. Maintain service level agreements for enquiry through to offer acceptance to ensure effective processing to agreed turnaround times and accuracy of data inputted.
Process applications, verify qualifications, ensure the validity of decisions and authenticity of results in line with GBS admissions/compliance policy across the team.
To be involved in additional projects from time to time, which may involve contributions to the wider school administration, as determined by the Line Manager.
Assisting with monitoring workload for admissions team and adjusting team outputs as needed.
Assist with the provision of on-the-job training for new staff and be the first point of contact for information, advice and guidance to support Admissions Officers and Admissions Assistants by giving initial support and guidance on admissions policies and procedures.

Degree-level education, relevant professional qualification, or equivalent experience.
Proven experience in HE admissions, with a strong understanding of the student lifecycle and data integrity.
Skilled in using Student Management Systems and Microsoft Office.
A proactive, creative approach to solving problems and improving service delivery.
Adaptable attitude with a willingness to work occasional evenings/weekends or off-site as required.

Project Management experience.
Experience of Zoho CRM system.
Knowledge of two or more languages.

Time off that fits your lifestyle - 33 days' annual leave (including bank holidays), 1-day extra day of leave per year of service (up to 5 days), and Buy/Sell additional holidays (up to 5 days)
Opportunities for growth - Tuition reimbursement for career development courses, wide variety of training courses and support with FHEA application
Pension Scheme and Flexible Benefits (via salary sacrifice) - Cycle to Work, Workplace Nursery, Tech, Health, Dental and Life Assurance schemes, Women's Health scheme (via Hertlity) and much more
Discounts, Perks and Employee Assistance: Perks@Work discounts platform, Employee Assistance Programme (EAP), discounted gym membership, eyecare vouchers and much more
Reward for your impact - annual salary increase reviews, annual discretionary bonus, £500 award