Assistant Shop Manager (RASM)

RELIEF ASSISTANT SHOP MANAGER (RASM)

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
DORRIDGE
Hours:30 per week
Closing Date: 22 nd May 2026
Salary:£19,827 (£24,784 full time equivalent)
Join Our Award-Winning Charity Retail Team at Birmingham Hospice!
Are you a motivated, organised individual looking for a meaningful new challenge?
Do you want to be part of something truly special where every shift helps make a real difference? Were proud to be UK Charity Shop of the Year 2024/25 , and were looking for a Relief Assistant Shop Manager (RASM) to join our dynamic retail team at our Dorridge shop. Our shops play a vital role in raising funds to support compassionate end-of-life care for patients and families across Birmingham and Solihull.
Why Join Us?
At Birmingham Hospice, our charity shops are more than just retail spaces theyre community hubs powered by generosity, kindness, and purpose. Every donated item and every sale helps us provide specialist care to those who need it most.
As a Relief Assistant Shop Manager , youll be a key part of this mission, stepping in to support our shops across Birmingham when needed. Whether youre covering holidays or lending a hand during busy periods, your contribution will help keep our shops thriving.
What Youll Be Doing:
Supporting and stepping in for Shop Managers to keep daily operations running smoothly
Leading and motivating volunteers to create a welcoming, high-performing shop environment
Maximising sales and donations to meet income targets
Helping with sorting, pricing, and displaying donated goods to showcase their value
Delivering outstanding customer service to every donor and shopper
Well provide all the training you need what matters most is your enthusiasm, reliability, and drive to make a difference .
What Youll Gain:
Generous benefits package including enhanced annual leave and retail discount schemes
The chance to develop new skills and grow your confidence
The satisfaction of knowing your work directly supports local families
A supportive, friendly team that values your contribution
Join Birmingham Hospice and help us turn second-hand treasures into first-class care.
The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual whether they are colleagues, patients, family members, carers or supporters, every person matters.
We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. xwzovoh We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.