Senior IT Service Desk Specialist (1st/2nd Line)

Jobtailor

Screened

Cardiff, Wales

Posted 5 days ago

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About the role

Jobtailor in the United Kingdom is seeking a capable Service Desk professional for 1st/2nd line IT support across multiple platforms. You will help customers, log incidents, and drive resolution in line with SLAs.

You will work with Windows OS, Office 365, Active Directory, and SCCM/Intune, with on-site visits as required. The role emphasizes proactive problem solving, strong communication, and relationship building.

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About this listing

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