Optometrist Coordinator

Where customer service meets premium eyewear and medtech innovation.

Are you looking for a retail role in eyecare where you can grow, learn, and make a difference?
Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.

What You’ll Do

•Coordinate and manage daily clinic schedules to maximise efficiency
•Book and manage customer appointments confidently and accurately
•Welcome customers and act as the first point of contact in-store
•Support smooth handovers from the testing room to the sales floor
•Support and coordinate optometrist team members throughout the day
•Proactively identify challenges and confidently challenge colleagues to deliver the best possible customer experience
•Balance clinical coordination and customer-facing activity in a fast-paced environment

This role carries additional responsibility beyond a Retail Assistant, making it an excellent development opportunity for those looking to grow within optical retail.

What You’ll Get

•Free eyewear annually with immediate eligibility
•Monthly bonus potential up to £180
•33 days holiday, with buy/sell options
•Family & friends discounts plus free eye tests
•Employee wellbeing support
•Opportunities to make a global impact through the OneSight Foundation