Head Housekeeper

Head Housekeeper

Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Glencoe House | Glencoe, Scottish Highlands
Salary: £31,000 + benefits

The Opportunity
Glencoe House is not a conventional hotel.
Set within a historic mansion overlooking Loch Leven and the dramatic mountains of Glencoe, it offers an intimate luxury experience built around spacious suites, privacy, and thoughtful service.
We are looking for a Head Housekeeper who takes pride in exceptional standards and who understands that in a property like Glencoe House, the smallest details matter. Crisp linens, immaculate bathrooms, perfectly presented suites and beautifully maintained spaces are all part of the guest experience.
This role is both hands-on and leadership focused, responsible for leading the housekeeping and laundry team while ensuring the entire property consistently meets the standards expected of a luxury boutique hotel.
Working alongside the House Manager and Head Chef, you will form part of the hotels senior leadership team and play a key role in maintaining the atmosphere, comfort and presentation that defines Glencoe House.

About Glencoe House
A luxury boutique property set within a historic mansion overlooking Loch Leven
Spacious suite accommodation designed to feel like a private residence
An intimate guest experience focused on privacy, comfort and exceptional service
Located in the heart of Glencoe, one of Scotlands most iconic and dramatic landscapes
Part of the Perle Hotels collection, known for distinctive properties across the Highlands and Islands

Key Responsibilities
Leading daily housekeeping operations across guest suites, public areas and back-of-house spaces
Ensuring all rooms are prepared to the highest standard prior to guest arrival
Conducting regular room inspections and maintaining exceptional attention to detail
Managing the in-house laundry operation and linen stock levels
Creating staff rotas and ensuring effective team coverage
Training, supporting and developing the housekeeping team
Maintaining inventory of cleaning products, linen and guest amenities
Working closely with the House Manager to ensure seamless room readiness and guest arrivals
Ensuring full compliance with COSHH, hygiene and health & safety procedures

What Were Looking For
Previous experience in a housekeeping leadership or supervisory role within hospitality
Exceptional attention to detail and pride in presentation standards
Experience managing teams and organising operational workloads
Strong organisational and communication skills
A hands-on approach and willingness to support the team operationally
Understanding of housekeeping health & safety and COSHH procedures
Experience in boutique or luxury hospitality would be advantageous.

Whats Unique About This Role
Glencoe House is a small luxury property, meaning the role offers real ownership of standards and team culture.
You will work closely with the hotel leadership team to maintain the atmosphere and quality that make the property special. xwzovoh
Its a role suited to someone who enjoys leading a team while remaining involved in the operation, taking pride in the finished result and the guest experience behind it.

Salary & Benefits
Annual Salary of £31,000
Complimentary Highlife gym membership.
Staff accommodation available if required
Share of tips & service charge
28 days annual leave
Company pension scheme
Employee Assistance Programme & Cycle to Work scheme
Staff discounts across Perle Hotels rooms, dining and spa
Friends & family discounted hotel rates
Refer a Friend bonus scheme