Internal Saes Account Manager

Internal Account Manager

Location: Corby, Northamptonshire

Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
Salary: Starting from £28,000 per annum + bonus
Permanent
Bonus structure to be discussed at interview/shortlisting stage

About the Role

We are recruiting on behalf of a well-established and highly valued client based in Corby, Northamptonshire.

This is an exciting opportunity for an Internal Account Manager to join a successful and growing business, working closely with customers to provide an excellent service while identifying opportunities to develop existing accounts and generate new business.

We are particularly interested in speaking with candidates who have previous experience within the print, exhibition, display or graphics industry.

However, industry experience is not essential. We would also welcome applications from someone with previous experience in a technical, sales, customer service or account management environment, who has the right attitude, is commercially minded and is keen to learn the products and industry.

This is a fantastic opportunity to join a supportive team where there is genuine scope to develop your knowledge, skills and career.

Key ResponsibilitiesCustomer Relationships

• Build and maintain strong, professional relationships with customers.
• Act as a key point of contact for customer enquiries and sales opportunities.
• Understand customer requirements and provide appropriate solutions.
• Provide a high level of customer service throughout the sales process.

Sales & Account Development

• Manage and develop a portfolio of existing customer accounts.
• Identify opportunities to increase sales through cross-selling and up-selling.
• Develop new customer relationships and reactivate previous accounts.
• Prepare, manage and follow up quotations.
• Proactively contact customers to identify new opportunities.
• Support the wider sales team in achieving regional sales targets.

Customer Engagement

• Promote products, services, campaigns and events to customers.
• Encourage customers to make use of online and digital resources.
• Arrange customer visits and support the wider sales team where required.
• Build a strong understanding of customer requirements and industry trends.

Teamwork

• Work closely with the wider sales, customer service and operations teams.
• Ensure customer requirements are communicated effectively across the business.
• Take ownership of customer queries and work proactively to find solutions.

What We're Looking For

We are looking for someone who is positive, personable and commercially driven, with the confidence to communicate with customers and the desire to build a career within sales and account management.

Ideally, you will have:

• Previous experience in an internal sales, account management, customer service or technical role.
• Excellent communication skills, particularly over the telephone and email.
• A customer-focused and professional approach.
• The ability to identify sales opportunities and build customer relationships.
• Good organisational and time-management skills.
• Strong attention to detail.
• The ability to work independently while also contributing to a wider team.
• Good IT skills, including Microsoft Office and CRM systems.

Industry experience

Print, exhibition, display, graphics or a similar industry experience would be highly desirable.

That said, industry experience is not essential.

If you have worked in a technical environment, have a good understanding of products or specifications, enjoy speaking with customers and have the right attitude to learn, we would be very interested in speaking with you.

The Person

We're looking for someone who is:

• Proactive – enjoys picking up the phone and creating opportunities.
• Commercially minded – understands the importance of developing customer relationships and generating sales.
• Technical – able to understand products, specifications and customer requirements.
• A good communicator – confident, friendly and professional.
• A problem solver – takes ownership and finds solutions.
• A team player – enjoys working collaboratively with colleagues.
• Eager to learn – willing to develop their knowledge of the products and industry.

Salary & Benefits

• Starting salary from £28,000 per annum
• Performance-related bonus – details to be discussed if shortlisted
• Full training and ongoing development
• Supportive working environment
• Opportunities for career progression
• Health and wellbeing support
• Pension and other company benefits

Why Apply?

This is an excellent opportunity to join a well-established and respected business where you can develop your career within sales and account management. xwzovoh

Whether you already have experience in print and exhibition, or you're coming from a technical or customer-facing background and are looking for your next opportunity, we would love to hear from you.

Echo Personnel is managing this recruitment process on behalf of our client.