Transport Coordinator

Transport Coordinator Location: Milton Keynes (West Ashland) About the Role We are looking for a proactive and organised Transport Coordinator to support a busy transport operation. You’ll work closely with the Transport Shift Managers to coordinate deliveries, communicate with drivers, and ensure an efficient, high-quality service to customers. Key Responsibilities * Prepare and allocate driver paperwork and route information. * Conduct driver pre-briefs and de-briefs, escalating any issues where required. * Maintain regular communication with drivers throughout their routes, updating all relevant parties on any changes. * Update daily transport KPIs and operational data. * Handle telephone and email enquiries from drivers and customers professionally. * Liaise with customers to provide delivery updates and resolve any service issues. * Arrange assistance in the event of vehicle breakdowns, ensuring driver safety and minimal disruption. * Support continuous improvement initiatives within the transport department. * Ensure compliance with Health & Safety, transport legislation, working time regulations and company procedures. * Maintain knowledge of tachograph legislation and Driver Hours regulations. What We’re Looking For * Previous experience in a transport, logistics or supply chain environment. * Good working knowledge of Driver Hours, Tachograph and Working Time Directive legislation. * Strong communication and organisational skills. * Excellent customer service skills. * Ability to prioritise workload and work well under pressure. * A proactive approach with strong attention to detail