Embedded Engineer

The Role

We are looking for a proactive Security Systems Service Technician to provide on-site technical support for high-end security systems. The role involves coordinating reactive and planned maintenance, troubleshooting faults and supporting upgrades across CCTV, access control, intercom and network systems.

Key Responsibilities

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Coordinate reactive maintenance, planned works, system upgrades and software patching.

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Troubleshoot and resolve technical issues across CCTV, access control, intercom and network devices.

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Escalate critical security issues to the relevant stakeholders.

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Support system upgrades, repairs, replacements and commissioning works.

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Liaise with vendors, engineers and management teams to maintain high service standards.

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Ensure all works are completed efficiently and in line with client requirements.

Skills & Experience

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Strong technical knowledge of high-end electronic security systems.

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Experience with CCTV, access control, intercom and associated network devices.

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Good IT and software troubleshooting skills.

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Ability to work independently, manage priorities and meet deadlines.

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Strong organisational, communication and problem-solving skills.

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Manufacturer certifications would be beneficial.

Preferred System Experience:

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Genetec

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Tyco CCURE

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Commend

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Enterprise-level security systems

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Networking experience

Working Hours & Benefits

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Location: Site-based in London.

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Hours: 40 hours per week, Monday to Friday, on a rotating shift pattern.

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Shifts: 7:00 am–3:00 pm, 9:00 am–5:00 pm or 1:00 pm–9:00 pm.

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Holidays: 23 days plus bank holidays.

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Company-provided laptop, mobile phone and tools.

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Workplace pension scheme.

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Company credit card for approved incidental expenses