About the role
Project Coordinator
Location: Office Based
Pay Rate: £50,000 – £55,000
Contract Type: Permanent
This is a busy and varied Project Coordinator role working within a fast-paced service and maintenance environment where organisation, communication, and keeping operations running smoothly are key. The successful Project Coordinator will support day-to-day project delivery, coordinate schedules and logistics, manage reporting, and act as a central point of communication between customers, operational teams, and service personnel. It’s an ideal position for someone who enjoys problem-solving, planning, and keeping multiple moving parts under control.
Key Responsibilities
Coordinate the engineering team’s schedules, training records, equipment, and certifications
Arrange engineer travel, accommodation, time allocation, and time in lieu records
Plan and manage service and maintenance schedules in line with customer requirements
Develop and maintain maintenance reporting systems to improve visibility and accountability
Ensure actions and follow-ups are completed within agreed deadlines
Support installation handovers and introductions between customers and maintenance teams
Manage shared project communications and vessel correspondence
Maintain issue logs using RAG reporting processes and drive issues through to completion
Build and communicate project plans with milestones and delivery expectations
Provide weekly project updates internally and externally, highlighting risks and solutions
Produce monthly customer reports including engineer activity summaries, usage analysis, and cost tracking
Maintain budget trackers following service visits and analyse KPI data to identify service improvements
Support continuous improvement initiatives across the division
Essential Skills & Experience
Previous experience working as a Project Coordinator, Service Coordinator, Operations Coordinator, or within a similar project support role
Strong planning, coordination, and reporting experience
Knowledge of project management processes or methodologies such as PRINCE2, Agile, or similar
Excellent communication and stakeholder management skills
Ability to coordinate multiple projects and priorities simultaneously
Strong analytical and problem-solving skills
Good organisational and administrative ability
Comfortable working in a fast-paced environment with changing priorities
Strong IT skills including reporting systems and data tracking
Ability to occasionally travel to warehouses, partners, and customer sites
Flexible approach to occasional out-of-hours requirements
Desirable Experience
Previous experience supporting technical or operational teams
Experience analysing KPI and customer service performance data
Budget tracking and cost analysis experience
Benefits
Monthly profit share bonus scheme
Company sick pay
Free onsite parking
Free lunch every Friday
Cycle to Work scheme
Employee assistance programme
Eye care reimbursement
Subsidised workplace massage
Regular company social events
Modern open-plan office environment
This Project Coordinator position would suit someone who enjoys working closely with operational teams, improving processes, and ensuring projects and service schedules stay on track. The successful Project Coordinator will need to be organised, adaptable, and confident communicating across multiple departments while maintaining high service standards.
If you’re an experienced Project Coordinator who wants to be part of a business that values people and progress, apply directly or call Kate at Holt Engineering on (phone number removed) for more information
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