OSS Engineer

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.

We deliver full network cycle services for fixed, private and mobile operators.

Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.

Want to come and be a part of it?

Key Responsibilities/what they’ll be doing?

You’ll have day to day management of the OSS suite of services and underlying infrastructure as part of a 2nd Line team supporting services that underpin Critical National Infrastructure

You’ll be proactive and Reactive within Incident and Problem Management

You’ll carry out Access Management & Vulnerability Management

System Governance to ensure the effective operation of the services

Providing Out of Hours Support via an On-Call Rota.

What they’ll bring – Key skills, qualifications and experience

You’ll bring experience with supporting OSS systems and infrastructure from a 2nd and 3rd Line level

You’ll have the experience of working with developers/vendors implementing fixes or improvements to systems

Experience of LINUX and Microsoft Operating Systems

You’ll have the exposure to ITIL Methodologies

The ability to explain complex technical issues in a simple, customer centric language

You'll be

able to attain NPV - SC level vetting

You can commit to On-call as part of the role, 1 in 7 rota.

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include.

Matched or contributory pension scheme

Online GP service, 24 hours a day, 365 days a year

Employee assistance programme

My Rewards portal, access to 1000’s of retail discounts

Life assurance

Cycle to work, salary finance and give as you earn schemes

Enhanced maternity, paternity leave and adoption leave

Reward and recognition scheme

In addition, this role offers;

Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!

Discretionary bonus scheme

25 days annual leave plus bank holidays

Recommend a friend – get rewarded for introducing people to us!

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

·

We’re

responsible

and go further for our people, clients, communities and the planet

·

We’re

open

and seek new and better ways of exceeding expectations

·

We’re

together

and as one team; the whole is greater than the sum of the parts

·

We’re

ambitious

and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note:

Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

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