Mobile Service Engineer

Wrightbus is a fast-paced, high-growth company at the forefront of zero-emission transport solutions. Were looking for skilled and motivated Mobile Service Engineers to deliver exceptional aftersales support to our customers across the UK and beyond.

This is a customer-facing role where youll be instrumental in ensuring Wrightbus remains the preferred supplier through the delivery of world-class service.

What Youll Do:

As a Mobile Service Engineer, youll be the primary point of contact for customers, resolving vehicle faults efficiently and professionally. Youll build strong relationships, offer expert advice, and ensure technical issues are resolved with minimal disruption.

Key responsibilities include:

• Diagnosing mechanical and electrical faults using advanced diagnostic tools and Wrightbus manuals.
• Performing warranty and campaign repairs in line with company procedures.
• Communicating root cause analysis and repair estimates to the Parts & Service Team.
• Promoting Wrightbus parts and services to customers.
• Maintaining accurate records and ensuring compliance with audit standards.
• Supporting customers on-site and at various locations as required.
• Participating in ongoing training, including factory-based and EV/Hydrogen systems.

• NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineeri...