Sales Support & Customer Service Coordinator

Sales Support & Customer Service Coordinator | Yeovil, Somerset | £36,000   Are you a confident communicator who enjoys being the first point of contact for customers? Do you thrive in a fast-paced, office-based role where attention to detail and follow-through really matter? This Sales Support & Customer Service Coordinator opportunity offers stability, variety and the chance to make a visible impact within a high-performing sales environment.   As a Sales Support & Customer Service Coordinator, you will benefit from: A fully office-based role with a structured working environment Quarterly sales commission in addition to basic salary Clear processes and systems to support success Exposure to a varied product range, including bespoke solutions Autonomy in managing customer queries, quotes and orders Being part of an established and high-performing sales function As a Sales Support & Customer Service Coordinator, your responsibilities will include: Acting as the first point of contact for inbound calls and website enquiries Preparing and processing quotations and customer orders accurately Managing sample requests and proactively following up to generate new leads Tracking quotes and orders while keeping customers informed of progress Providing detailed product information and guidance to customers Maintaining accurate records using a CRM system As a Sales Support & Customer Service Coordinator, your experience will include: Previous experience in sales and or customer service Strong telephone manner with confidence handling inbound and outbound calls High attention to detail and accuracy in order processing Ability to multitask and prioritise in a busy office-based environment Confident use of CRM systems and Microsoft Office A proactive, organised and customer-focused approach If you’re ready to step into an office-based Sales Support & Customer Service Coordinator role where your contribution is recognised and your skills are fully utilised, we’d love to hear from you. Apply today with an up-to-date CV or call Grace at Rubicon for more information