Principal Technologist – IT Operations, Interim

Location: London, Bristol or Manchester – hybrid

Contract: 12 months

Rate: £775–£800 per day

IR35: Inside IR35

Clearance: BPSS eligible minimum; current SC clearance is a distinct advantage

We are looking for a senior Principal Technologist – IT Operations to help shape a strategic IT Operations capability across a large UK public sector environment.

This is not a traditional BAU operations role. You will assess current capability, define future-state operating models and help create a long-term IT Operations strategy and transformation roadmap.

Key Responsibilities

• Shape the future IT Operations strategy and operating model
• Assess current-state maturity and define future-state roadmaps
• Lead major IT Operations and service transformation
• Improve service management across incident, problem, change, release and service desk
• Support self-service, automation and emerging AI-enabled operations
• Work across ServiceNow, Microsoft 365, cloud, SaaS and enterprise platforms
• Influence senior stakeholders across complex organisational boundaries
• Manage and work with technology suppliers and service partners

About You

You will have:

• 6+ years’ relevant IT Operations experience
• Senior IT Operations / Technology Operations leadership experienc...