Freelance Technical Services Manager

About Workplace Futures Group (WFG) WFG is a privately owned group with over 30 years of trading history, providing end-to-end workplace solutions through a portfolio of specialist businesses: Ambit, Modus, Plattform, Two, and Mytr. We have delivered £1.7 billion worth of projects since our inception in 1991. Together, we are building a reputation as a true “one-stop shop” for workplace transformation—combining design, delivery, and innovation to create spaces that inspire and perform. Our growth has been driven by a consistent focus on integrity, innovation, and delivery excellence—values that underpin everything we do. About Ambit Ambit is a dynamic rapidly growing, delivering high-profile and technically complex commercial retrofit projects. We are quickly becoming a go-to partner for clients looking to modernise and decarbonise their estates. Our expertise spans retrofit, decarbonisation, and high-quality commercial fit-out, with a reputation for delivering complex projects at pace without compromising quality. Role Purpose The Senior Technical Services Manager provides senior technical leadership across multiple projects or a single complex project. The role is responsible for ensuring consistent application of Ambit’s technical standards, managing technical risk, and supporting successful project outcomes from tender stage through to handover. The STSM acts as the key escalation point for technical matters and plays a critical role in developing and supporting the Technical Services team Skills, Knowledge & Experience Essential • Strong background in building services / MEP contracting • Proven experience leading technical delivery on complex commercial projects • Excellent knowledge of UK Building Regulations, standards, and best practice • Strong coordination, problem-solving, and risk management skills • Proven experience in client facing roles previously. • Proficiency in Procore or similar Document Control Programmes • Experience mentoring and supporting junior technical staff Desirable • Chartered Engineer or working towards chartership • Experience managing multiple projects concurrently • Strong client-facing and stakeholder management capability Generic Responsibilities • Provide technical leadership, governance, and assurance across allocated projects • Ensure compliance with statutory requirements, Employer’s Requirements, and industry best practice • Identify, manage, and mitigate technical and design risk • Support development, mentoring, and performance management of TSMs and ATSMs • Promote Ambit’s values, quality standards, and continuous improvement culture • Collaborate closely with Commercial, Design, Construction, and Sustainability teams Role-Specific Responsibilities Pre-Construction & Tendering • Lead technical input on complex, high-value, or high-risk tenders • Provide guidance and oversight to TSMs and ATSMs during tender reviews • Identify key technical risks, assumptions, opportunities, and constraints • Coordinate technical inputs across multiple TSMs where required • Review and sign-off technical content of tender submissions • Support bid strategy development and attend post-tender interviews as required Supply Chain & Procurement • Support selection and management of MEP subcontractors and specialist consultants • Review subcontractor proposals for technical compliance, risk, and value • Chair or support mid-bid and post-tender technical interviews • Assist the Commercial Manager with technical aspects of package orders and Kick Off Meetings • Work with the Head of Technical Services to maintain a robust and capable supply chain Design Management & Delivery • Provide overall technical oversight of allocated projects • Ensure coordinated, compliant, and buildable design solutions • Produce, drive and review design programmes, technical project trackers, and interface schedules • A deep understanding of Document Control Software • Support resolution of complex technical, coordination, or statutory issues • A proactive attitude towards project tasks Quality, Compliance & Risk Management • Ensure quality management processes are implemented and followed • Oversee technical reviews, inspections, and validation activities • Challenge designs and installations to ensure compliance and best practice • Escalate and manage technical risks that may impact programme, cost, or quality