Account Manager

Position: Account Manager (B1, B2, Digital & Large Format) Location: West Yorkshire Salary: Up to £50k The Role • This role requires someone who is highly organised and confident in managing CRM systems and maintaining accurate, up-to-date sales pipelines. • You will play a key part in supporting the sales team, ensuring processes run smoothly and providing structure and organisation to the sales team and generating leads. • The successful candidate will bring a positive, can-do approach, instilling confidence in the sales team through their efficiency, attention to detail, and dependable support. • Strong communication skills, accountability, and the ability to prioritise tasks in a fast-paced environment are essential. Key Responsibilities • Account management and maintaining strong relationships with existing customers • Proactively calling and monitoring existing customer sales activity • Following up quotations via phone to progress and close opportunities • Managing the sales inbox and responding to incoming enquiries in a timely manner • Qualifying enquiries via phone and email to ensure opportunities are accurately assessed and directed • Processing incoming orders up to production stage. • Maintaining and updating the CRM system to ensure accurate sales data and pipeline visibility • Supporting and managing the sales pipeline, ensuring all opportunities are tracked and progressed • Booking and coordinating client meetings for the sales team • Providing administrative support to the sales team to help drive performance • Preparing sales reports, sending daily order in reports, tracking performance metrics, and supporting general administrative tasks to assist the wider team