About the role
Property Receptionist/Customer Service Associate | Full Time |
Edinburgh, EH6 Temporary / Permanent opportunity | £13ph/£27K
Are you passionate about people, community, and creating unforgettable living experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be the temp opportunity for you!
We’re looking for a proactive, enthusiastic, and customer-focused individual to help shape a vibrant, supportive, and welcoming community for the residents.
What You’ll Do
- As a key member of the onsite team, you’ll play a vital role in making the community feel like home. You’ll:
- Deliver outstanding front-of-house service, anticipating resident needs and exceeding expectations.
- Build strong relationships with residents and colleagues.
- Support and participate in community events that make the property a memorable place to live.
- Manage administrative tasks including maintenance logging, database updates, tenancy paperwork, and notices.
- Carry out viewings, follow up on enquiries, and support sales and leasing activities to drive occupancy.
- Help with move-ins and move-outs.
- Respond professionally and positively to questions or concerns.
- Assist with rent arrears processes and ensure timely tenant refund handling.
What You Bring
We’d love to hear from you ...
About this listing
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