Extra Care Team Manager

We are seeking a warm, compassionate and proactive leader to provide person-centered care and support to our services users. You will be based in vibrant, multi-cultural Brent and support with the operational management for three of Extra Care services - Beechwood Court (Wembley), Tulsi House (Sudbury) and Harrod Court (Kingsbury). Clients that draw on care may have dementia, mental health needs, physical disabilities, learning disabilities and complex health needs. All three services focus on providing integrated, holistic care and support to older people with care and support needs.

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You will collaborate with the Social Services and other stakeholders to ensure that the highest care standards are met. You will ensure an empowering service which meets the needs of our clients and works with their families and friends to promote a positive atmosphere. The ability to work in an empathic and holistic way to maintain client orientation and independence is essential. You must be flexible, energetic and reliable . We are a local provider employing a diverse team of over 100 well-supported staff to deliver great services.

You must be willing to embrace all aspects of the role including, but not limited to, providing support with dignified personal care and domestic tasks, and supporting individuals to access work, education and social opportunities. We value the personal skills and interests you bring to the role and to the lives of the people we support, such as, sports and outdoor pursuits, creative arts, music, and cooking to name but a few. You will do at least two shifts per week on the rota working directly with clients. Whilst most hours will be delivered during the week days, you will be expected to work on weekends when required.

Significant practitioner or management experience in services for older people, people with dementia and memory loss is essential, alongside a warm, person-centered and respectful approach. You should ideally have a relevant professional qualification (e.g. Diploma in Social Work, RMN/RGN, NVQ 4/5) and/or a degree level or post-graduate qualification.

We will be very pleased to arrange a telephone discussion with you to discuss this rewarding post - please contact Pia Parekh on or email

Vacancy Reference Number: 91727

Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme , and we are unable to accept applicants with Skilled Worker Visas .

At Creative Support, we are passionate about developing our people. Through our award-winning Creative Academy, we provide high-quality training and career development opportunities to help colleagues reach their full potential, regardless of their starting point or role. xwzovoh As an Investors in People Platinum organisation and an approved centre for nationally recognised qualifications, we are committed to supporting learning, growth and long-term career progression.