Employee Relations Grievance Consultant (Hiring Immediately)

Summary

£52,800* up to £70,400* | 35 days’ holiday | 10% in-store discount | Enhanced family leave

Solving problems together is More to Value. We’re curious, collaborative, and deeply passionate about what we do.

Experience the ultimate work-life balance with our hybrid model. Enjoy two days working from home, and spend three days at our state-of-the-art Tolworth office —a premium workspace featuring an on-site gym, an exceptional restaurant, and top-tier perks.

An exciting, newly created opportunity has landed within our dynamic, fast-growing Head Office team in  Tolworth . We are launching a brand-new Employee Relations team dedicated to shaping nationwide grievance management, and we want you to be a part of it.

If you are a passionate Employee Relations expert who thrives on navigating complex cases, working at pace, and delivering fair, balanced outcomes, this is your chance to shine. Shaping what we do next is More to Value. In this role, you will join a business looking to further support and enhance its employee relations function while playing a pivotal role in driving our nationwide strategy forward.

Ready to make your mark? Join us and take your ER career to the next level.

What you'll do

● Manage and coordinate formal and informal grievance cases

● Conduct fact-finding and investigation meetings

● Provide advisory guidance and coaching to the supporting team

● Draft outcome letters and maintain accurate case documentation

● Provide practical ER guidance to managers & feedback on case learnings

● Managing disciplinary processes where required

● Ensure full compliance with employment legislation

● Provide advisory guidance and coaching to the supporting team

● Keep up to date with developments in employment legislation and HR best practices

● Contribute to maintaining a positive and professional workplace culture

What you'll need

● A legal qualification/ CIPD Level 7 (with specialist EL/advanced EL optional units) is desirable

● Solid understanding of grievance procedures and ACAS code of practice

● Significant Employee Relations experience, advising middle management and up to date labour law knowledge

● Experience of leading grievance investigations and delivering outcomes

● Highly developed in handling complex, sensitive and confidential matters

● Oversee a busy caseload whilst remaining calm, organised and solution-focused

● Exceptional written and verbal communication

● Strong GoogleMicrosoft Office skills and HR software proficiency

● Experience within a retail or hospitality environment would be advantageous

● The ability to collaborate and share best practice with a range of stakeholders using your strong influencing skills

What you'll receive

• 35 days’ holiday (inclusive of bank holidays)
• 10% In-store Discount 
• Employee Assistance Programme (EAP)
• Free on-site gym available 7 days a week
• And much, much more

To find out a Lidl bit more visit our benefits page to see for yourself!

*Includes 10% non contractual London Weighting

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl, and apply now.