Xero Consultant

Robert Half Technology are assisting UK's market leading legal organisation to recruit a Xero Consultant on a 3-6 month contract basis - Hybrid working - London based

Role

• The Xero Consultant will lead clients through the full implementation and migration to Xero, ensuring a smooth and structured onboarding experience
• Provide ongoing guidance to clients on Xero best practices, workflows, and effective use of the platform
• Design and deliver Xero training for internal teams (Customer Success, Onboarding, Operations)
• Act as the escalation point for complex Xero-related queries from Customer Success and Support teams
• Troubleshoot and resolve advanced issues related to Xero usage, integrations, and workflows
• Identify recurring issues and proactively improve processes, training, and documentation
• Create scalable resources (guides, videos, FAQs) to reduce repetitive queries
• Collaborate with Customer Success and Operations to improve overall client experience and efficiency

Profile

• The Xero Consultant will have previously lead implementations, migrations, and client training
• Xero certification or equivalent deep practical experience is essential
• Strong track record of implementing and migrating Xero for small business clients
• Experience supporting clients through Xero setup and migration from scratch
• Ability to troubleshoot and resolve complex Xero-related issues
• Experience designing and delivering Xero training for internal or client-facing teams
• Clear and structured communicator, able to explain complex topics simply
• Proactive mindset: able to identify recurring problems and implement scalable solutions

Company

• UK's market leading legal organisation with offices in London
• Hybrid working

Salary & Benefits

The salary range/rates of pay is dependent upon your experience, qualifications or training.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.

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